01. Introduction
Welcome to 77gk. We believe that every player's privacy is a fundamental right. This Privacy Policy explains how your personal information is collected, used, and protected on the 77gk platform.
By creating an account or using the platform, you agree to this Privacy Policy. Please take a moment to read it carefully. If anything is unclear, our support team is always ready to help.
This policy applies only to the 77gk website and app. We are not responsible for third-party websites or services.
Core Commitments: 77gk does not and will never sell your personal information to third parties. Protecting your privacy is our foremost responsibility.
02. What Information We Collect
77gk collects only what is necessary. No unnecessary personal information is gathered. See the full breakdown below:
| Data Type | Description | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes (for KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | Yes (for payments) |
| Device Information | IP address, browser type, operating system | Automatic |
| Gaming Data | Bet history, win/loss records, session duration | Automatic |
| Cookie data | Preferences, login status, traffic analytics | Optional |
Please Note: A national ID photo or other document may be required for KYC verification. These documents are stored on 77gk's secure servers.
03. How Your Information Is Used
77gk uses your information only for specific, defined purposes. We never use it for anything else without your consent:
- Account management: Your information is used to create, verify, and maintain your account.
- Payment Processing: Financial information is used to process deposits and withdrawals successfully.
- Security Assurance: Data is analyzed to detect fraud, money laundering, and unauthorized access.
- Game Development: Gaming data is reviewed to improve your experience.
- Promotional Communications: Offers and updates are sent only with your consent. You can unsubscribe at any time.
- Responsible Gaming: Gaming patterns are monitored to help identify signs of addictive behavior.
- Legal obligations: Data may be shared with government and regulatory authorities when required.
77gk never sells your information to advertisers, data brokers, or any commercial third party.
05. Cookies Policy
77gk uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: Login sessions and security tokens are essential for 77gk to function.
- Functional cookies: Used to remember your language preference and game settings.
- Analytics Cookies: Used to understand which pages are most visited — fully anonymized.
- Marketing Cookies: Used to show relevant promotions. You can opt out at any time.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
06. Data Security Measures
77gk uses industry-leading technology to protect your personal information. The core pillars of our security framework:
- SSL/TLS encryption: All your data transfers are secured with 256-bit encryption.
- Firewall Protection: An advanced firewall system blocks unauthorized access.
- Two-Factor Authentication: OTP verification is mandatory when logging into your account.
- Regular Security Audits: External security experts regularly audit 77gk's systems.
- Access controls: Only authorized personnel can access the required information.
- Data Backup: A secure, encrypted backup system minimizes the risk of data loss.
Your responsibilities: Never share your password or login credentials with anyone. 77gk will never ask for your password by phone or message. If you notice anything suspicious, contact support immediately.
07. How Long Your Data Is Retained
77gk does not retain data longer than needed. Retention periods are defined by data type:
- Account information: For the lifetime of the account and up to 5 years after closure (as required by law).
- Transaction Records: Retained for up to 7 years in accordance with Bangladesh's financial regulations.
- KYC documents: Up to 5 years after account closure.
- Gaming Logs: Automatically retained for up to 3 years.
- Marketing Data: Deleted immediately upon unsubscribing.
When the retention period ends, your data is automatically and securely deleted. You may also request early deletion at any time, provided there are no legal obligations requiring us to retain it.
08. Your Rights
You have several important rights regarding your data at 77gk. We respect and are committed to upholding each of them:
Right to Access Data
You can request to know what information 77gk holds about you.
Right to Correct Data
To correct inaccurate or outdated information, submit a request directly to support.
Right to Delete Data
You may request deletion of your data, provided there is no legal obligation to retain it.
Right to Restrict Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Opt Out of Marketing
You can unsubscribe from promotional messages and emails at any time.
Contact our support team to exercise any of your rights. We aim to respond within 72 hours.
09. Protection of Minors' Data
77gk strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- Proof of age is required during the KYC process.
- If an underage account is identified, it is immediately closed and all collected data is deleted.
- Parents or guardians may report concerns about a minor's account.
If you suspect a minor is using 77gk, please notify our support team immediately.
10. Changes to the Privacy Policy
77gk may update this Privacy Policy when necessary. In the event of any changes:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, advance notice will be sent to your registered email or by SMS.
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
- You always have the option to close your account if you choose to do so.
To view a previous version of the policy, contact support and we will provide a saved copy.
11. Contact Us
For any questions, requests, or complaints regarding the Privacy Policy, 77gk's dedicated team is always ready to help:
Log in to the platform to start a chat
Available 24/7
Our support team can communicate in both English and Bengali — whichever you prefer.